Your book is full. So why isn't there more left at the end of the month?
It usually isn't a shortage of patients. It's the 3:00 that cancelled and stayed empty, the inquiry that came in at 8pm and never got answered, the tox patient who was due in June and nobody noticed. Each one is a routine that doesn't exist yet.
I install those routines. Four of them, fixed price, two to four weeks each, and I measure what moved 60 days later whether it flatters me or not.
Twelve questions, about 90 seconds, no email needed. A good routine scores well whether your front desk runs it or software does.
What I install
Four routines, one at a time.
Each one closes a specific way money walks out of a cash-pay practice. Most owners need one, sometimes two. Nobody needs all four at once, and anyone who tells you otherwise is selling a retainer.
No-Show & Cancellation
When someone cancels, the slot gets offered to the patient most likely to take it — before the hour is gone.
See what gets installed →
Inquiry-to-Booking
Every web form and missed call gets a fast, on-brand reply with a time in it she can actually book.
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Rebooking & Recall
Every patient gets a due date, the next visit is booked at checkout, and somebody works the overdue list.
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Membership & Next Treatment
A membership wired to the treatments patients repeat, sold at the two moments that convert, billed without drama.
See what gets installed →
Every one of these includes the part most vendors leave out: a measurement of where you stand before we start, and the same measurement 60 days after it's live, written up and sent to you.
How it works
Find it, install it, measure it.
Find
The free diagnostic asks twelve questions about what happens to a patient in your practice, and points at the routine most worth fixing first. If you'd rather work from your own numbers than your own answers, that's the audit.
Install
Two to four weeks, mostly inside the practice software you already pay for. It runs on one provider's schedule first, then everywhere. Your team gets scripts and fifteen minutes of training, not a manual.
Measure
One named number, measured before we start and again at day 60, and reported to you whichever way it moved. That report is the only proof worth having, and it's included.
What you won't get from me
A monthly retainer you can't leave
These are installs with an end date. If you want me back afterwards, that should be because the first one worked.
Another piece of software to babysit
Most of what I switch on is already in your booking system, unopened. Where something new is genuinely needed, it's small and it's yours.
Advice on what to charge
Pricing is the one thing I won't install. It's your call, your market and your margin — and a consultant with a price sheet for your practice is a posture I'm avoiding.
A dashboard instead of a result
You'll get one number that moved, not a screen full of charts nobody opens on a Tuesday.
If you can't choose
Sometimes the answer is "look properly first".
The diagnostic works from your answers. The Found Money Audit works from your practice's own numbers: a 90-minute working session with me and a written report that sizes what's recoverable across six areas, in estimated dollars, and says which install is worth doing first — or whether any of them are.
Found Money Audit
$497
One week
If I don't identify at least $10,000 a year in recoverable revenue, the audit is free. And if you start an install within 60 days, the $497 comes off it.
Not ready for any of that? Read The Med Spa Money Map — it's free, and it covers all six areas with the arithmetic to run on your own numbers. Or take the free diagnostic and see what it says.
Every dollar figure on this site is an estimate, not a promise. What an install recovers depends on your patients, your prices and how the routine is held day to day.