Six places the money goes missing.
None of these are about getting more patients. Every one is about patients you already have, or already paid to attract. Pick the one that sounds like your practice, or take the scorecard and let your answers pick.
Program & Series Retention (or GLP-1 & Weight-Loss Retention)
Patients who stop partway through a GLP-1 program or treatment series, without anyone noticing, and leave with nowhere to go next.
Consult Follow-Up
Inquiries that wait hours for a first reply, and consults that don't book on the spot and never hear from you again.
Rebooking & No-Shows
No-show slots that stay empty, and patients who check out without their next appointment on the calendar.
Cross-Sell & Membership
Single-service patients who are never offered the product, adjacent treatment or membership that fits what they came in for.
Patient Reactivation
Past patients who trusted you, drifted off, and are sitting in your booking system without anyone reaching out.
Pricing & Discounts
Blanket discounts and rates set years ago, quietly taking margin while the schedule stays full.
Not sure which one is yours?
The free diagnostic is 12 questions and about 90 seconds. You get a directional dollar range and the categories where your answers were loosest. No email needed to see it.
Want the real numbers instead of an estimate? The Found Money Audit is $497. If I don't find $10K+ in hidden value, it's free.